FAQs
What is Puerto Rico Yacht Services?
1
We’re a local team that supports yacht owners, captains, officers, crew, and guests in Puerto Rico. We handle provisioning, technical coordination, crew logistics, and concierge services so everything on shore runs smoothly.
Who do you work with?
2
Owners, captains, chief officers, chief engineers, chief stews, crew, and guests. During the season, we support more than 30 superyachts.
How do I request a service?
3
Use the contact form, call, or send us a message. Tell us your vessel name, location, what you need, and your timeline, and we’ll take it from there.
Are you available 24/7?
4
Yes. We’re reachable 24 hours a day, 7 days a week, for routine and urgent requests.
Provisioning
What kind of provisions can you source?
1
Fresh produce, specialty and gourmet foods, beverages, interior department supplies, and deck and engineering stores. We also handle custom requests and hard-to-find items.
Can you deliver to my vessel?
2
Yes. We coordinate sourcing and delivery directly to your vessel.
How much notice do you need?
3
The more notice, the better, especially for specialty items. We also handle last-minute and time-sensitive requests, so reach out even if the timeline is tight.
Technical Support
Do you perform repairs yourselves?
1
We coordinate and manage technical needs: identifying the right local vendors, sourcing equipment, scheduling service, and supporting repairs. Our Technical Manager, Mark Payne, brings over 15 years of maritime experience to that process.
Can you help with urgent technical issues?
2
Yes. We assist with urgent and time-sensitive requests and work to connect you with the right local resources quickly.
Crew Services
What do you offer for crew?
1
Crew transportation, errands and deliveries, scheduling assistance, local logistics, and access to local support resources.
Still Have Questions?
We’re happy to help. Reach out any time, day or night.